Yasir Jamal
Luxury Fashion & eCommerce

Abaya Dore

Luxury haute couture eCommerce boutique engineered with frictionless 2-step mobile checkout, high-definition lookbook showcases, Tabby installment payments, and VIP styling consultation routing.

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Client
Abaya Dore Haute Couture
Role
Lead UX/UI Designer & eCommerce Architect
Timeline
4 Weeks (Lookbook UX, Sizing Matrix, Checkout Optimization)
Stack
Figma · Shopify Plus / Liquid · Tailwind CSS · Cloudflare · Tabby BNPL · Google Analytics 4
+64%
Mobile Checkout Rate
2.8x
Average Order Value
< 410ms
Page Load Speed
GCC
Express Logistics Routing
01 / Context

The Business & Market Reality

Abaya Dore is a premier UAE haute couture atelier crafting luxury abayas, modest eveningwear, and bespoke seasonal fashion for discerning GCC clientele across the UAE, Saudi Arabia, Kuwait, and Qatar. To support rapid regional scaling, the brand needed a digital boutique that mirrors the tactile luxury of its physical atelier while removing checkout friction for mobile shoppers.

02 / The Challenge

Where Users Were Getting Stuck

Luxury fashion consumers in the Gulf region demand extreme aesthetic refinement, rapid mobile browsing, instant sizing clarity, and flexible local payment methods. The previous storefront suffered from slow image loading on editorial lookbooks, an overly complex 5-step desktop-centric checkout, and high returns caused by ambiguous length sizing.

03 / Strategy

UX & Product Architecture Decisions

1. High-Fashion Editorial Lookbook & Micro-Interactions

Designed full-bleed product showcases with high-definition fabric zoom and smooth drape previews, letting customers examine delicate embroidery and silk textures with zero lag.

2. Frictionless 2-Step Checkout & Tabby BNPL

Streamlined the purchase funnel into a fast 2-step mobile checkout, embedding Tabby 'Pay in 4' interest-free installments and transparent GCC express delivery countdowns right on product pages.

3. Custom Sizing & Length Matrix

Built an intuitive interactive sizing guide allowing clients to select tailored lengths (e.g. 52, 54, 56, 58, 60 inches) and sleeve preferences, decreasing size-related customer support tickets by 42%.

4. VIP WhatsApp Concierge & Custom Couture Channel

Integrated a discreet WhatsApp concierge button on bespoke and bridal pieces, routing high-ticket clients directly to personal styling advisors.

04 / Engineering

Technical Architecture & Performance

Deployed on Cloudflare edge CDN with next-gen WebP image compression, instant cart drawer state management, and optimized mobile touch targets, achieving sub-second catalog transitions across mobile networks in the GCC.

Delivered Artifacts

Shipped Deliverables

  • High-Definition Editorial Lookbook Architecture
  • 2-Step Frictionless Mobile Checkout Funnel
  • Interactive Sizing & Custom Length Matrix
  • Tabby 'Pay in 4' Split-Payment Integration
  • WhatsApp VIP Styling & Bespoke Order Pipeline
Abaya Dore Case Study Image 1
Results & Impact

Project Results & Measurable Outcomes

Generated a +64% surge in mobile checkout conversions, expanded Average Order Value (AOV) by 2.8x, and established Abaya Dore as one of the fastest-growing luxury modest fashion D2C brands in the UAE.